Creación de la PMO (Oficina de Gestión de Proyectos) y análisis de la rentabilidad de su implementación. Caso empresa de telefonía

Abstract

The present work of professional sufficiency tries to capture all the experience accumulated in the different institutions where I have worked applying this methodology in PMI project management. The main reason for writing on this topic has been to try to generalize this methodology subject to international standards in project management. With the purpose of being useful for the following generations, since the theory is very broad and is constantly renewed every year with new international standards, however, its foundations remain in each organization. The scope of this Professional Sufficiency Work (TSP) is to show if it has been profitable or not, the establishment of a PMO in the organization, understanding as profitability, not only the financial part, but also the non-financial part, such as the quality of management to obtain customer satisfaction and/or improve the well- being of the citizen. The inspiration to carry out this work of professional sufficiency has been the extensive years of application of this PMI (Project Management Institute) methodology in the establishment of a Project Management Office, or more commonly known as PMO (Project Management Office).